Trucking Dispatch Software

From Rate Con to Dispatched Load in Under a Minute

Upload the rate con and AI fills in the load. Drag it onto a driver, and it’s on their phone. Track every truck on a live map, and bill the load from your own Gmail or Outlook when it delivers.

14-day trial of every feature · No credit card · From $29/month

See dispatching in Truxello

Watch a load go from rate confirmation to assigned driver in the full demo, then follow it on the dispatch board and the live map.

Dispatch without the phone tag

A lot of dispatch still runs on texts, phone calls, a whiteboard, and a spreadsheet. You retype every rate con, call drivers to ask where they are, chase BOL photos, and then build the invoice from scratch. Each step is a chance to miss a detention charge or send the wrong reference number.

Truxello puts the load, the driver, the documents, and the invoice in one place. Your drivers update the load from the free Truxello Driver app, and the dispatch board updates the moment they do.

What you get on the dispatch side

Everything below is included for every truck.

AI rate confirmation parsing

Upload a rate con and AI extracts the broker, stops, addresses, dates, rate, and commodity in seconds. Review and dispatch instead of retyping.

Drag-and-drop dispatch board

Plan the week visually, then work loads as cards, a calendar, or a filterable list. Filter by driver, customer, reference number, or payment status.

Live GPS & ETAs

Every truck on a live map with an ETA for each stop. Loads flag themselves when a pickup runs late, a BOL is missing, or a delivered load isn’t invoiced.

Truckstop load search

Search Truckstop from inside Truxello, compare rates, and import a load with one click — no second tab, no retyping.

Driver app & messaging

Drivers accept loads, update status with one tap, upload BOL photos, and message dispatch. Navigation hands off to Google Maps, Waze, Trucker Path, CoPilot, or Sygic.

Broker tracking links

Send brokers and shippers a live link with status, location, and delivery timeline. No login for them, fewer check calls for you.

Templates & address book

Save recurring lanes as templates and generate the week’s loads at once. Shippers and receivers are typed once, then picked from a list.

Multi-stop, team & relay

Rate loads flat, per loaded mile, per hundredweight, or per ton, with fuel surcharge, stop-offs, and detention calculated as quantity times rate.

Invoice from your own inbox

Invoice, rate con, and POD merge into one PDF packet and go out from your Gmail or Outlook. QuickBooks Online syncs both ways.

A load’s life in Truxello

  1. Rate con inUpload the PDF or pull a load from Truckstop. The load fills itself in.
  2. AssignDrop it on a driver. They get a push notification and accept it in the app.
  3. TrackStatus, GPS, ETAs, and documents update live. Share a tracking link with the broker.
  4. Bill & paySend the invoice packet from your inbox and the load lands on the driver’s settlement.

What dispatch software has to get right

If you are shortlisting tools, these are the four things that decide whether dispatch takes ten minutes a load or an hour. Worth pushing every vendor on each one, us included.

  1. Getting the load in without typing itA rate confirmation holds about twenty fields and you receive several a day. Any system where that is manual entry has handed you a data-entry job with a monthly fee attached.
  2. Telling you where the truck is without a phone callNot a map you have to go and look at — a system that tells you when something has gone wrong. Knowing a truck is late matters only if you find out before the broker does.
  3. Surviving the driverThe app is the part that fails. If it needs signal in the Nevada desert, or takes more than two taps to mark a stop complete, drivers stop using it and your board goes stale within a fortnight.
  4. Turning a delivered load into an invoiceDispatch that ends at delivery leaves the worst job undone. The BOL, rate con, and invoice have to become one document and leave the building without anyone assembling it.

What “AI dispatch” means, and what it does not

The phrase gets attached to a lot of things. In Truxello it means one specific job: reading a broker’s rate confirmation and turning it into a load record. You upload the PDF, and the broker, stops, addresses, dates, rate, and commodity come back filled in. You check it and dispatch.

That is worth being precise about, because the useful part is narrow and the hype is broad. The AI does not decide which load to take, does not negotiate your rate, and does not assign drivers for you. Those are judgement calls that depend on things no software knows — which driver is reliable in winter, which broker pays in 15 days, whether you want that lane at all.

Where it breaks, honestly

Rate confirmations are not a standard. They are whatever each broker’s system emits, and some of them are a scan of a fax with handwriting on it. Clean PDFs from large brokers come back near-perfect. A photographed document at an angle in bad light does not, and a page with two loads on it will need your eyes. This is why the workflow is review then dispatch rather than straight-through automation: you are checking a filled-in form, not trusting a black box.

The honest measure is not accuracy on a good document, it is how much time you save across a week of real ones. Test it with your ugliest rate con during the trial, not a tidy sample.

What it is actually replacing

Twenty fields typed per load, several loads a day, every day. At three loads a day that is the single largest repetitive task in a small carrier’s office, and it is the one most likely to introduce the error that costs you a detention claim or an invoice sent with the wrong reference number.

Stopping check calls

Check calls are the tax on not having visibility. A broker rings because they cannot see the truck, and someone in your office stops what they are doing to find out.

A link instead of a conversation

Send the broker or shipper a live tracking link. They see status, driver location, and the delivery timeline without an account, which removes the reason for most calls.

Updates that send themselves

Automatic check calls tell your customer when the load is loaded and when it is delivered, on their own, and the delivered update can carry the signed BOL as a merged PDF rather than promising it.

Reporting into the broker’s own system

Brokers who track on Trucker Tools can receive positions from your existing driver app on a clock, matched to the MC number on that load. MacroPoint, FourKites and project44 are next.

Exceptions, not dashboards

Loads flag themselves when a pickup runs late, a BOL is missing, or a delivered load has not been invoiced — so the board tells you what needs attention instead of waiting to be read.

Positions only ever go to the broker on the load, and a load whose customer has no MC number is not reported at all. See the invoicing guide for what happens after delivery.

Dispatcher, dispatch service, or software?

These get compared as if they were the same decision, and they are not. Most small carriers end up with some combination, and the costs are wildly different.

OptionTypical costWhat you getThe catch
Third-party dispatch service 5–10% of gross Someone else finds freight, negotiates, and books it On $25,000 a month that is $1,250–$2,500. They own the broker relationships, not you, and leaving means starting those again from nothing.
In-house dispatcher $45,000–$65,000/yr Dedicated person who learns your lanes and drivers Only makes sense past roughly 8–10 trucks, and they still need a system to work in.
Dispatch software $29–$164/mo You dispatch, but the typing, tracking, paperwork and invoicing are handled You still do the booking and negotiating. Software does not find freight for you.

Framed properly these are complements, not alternatives. A dispatch service charging 7% of gross is paying for freight-finding and relationships; software costs a fraction of that and removes the clerical work either you or they would otherwise do. Carriers who use a service and no system end up with no record of their own business — which matters the day the arrangement ends.

What dispatch looks like at each size

“Dispatch software” means different work at one truck than at twenty.

One truck

You are the dispatcher and the driver. Dispatch is barely the job — getting paid is. What matters is the rate con going in without typing and the invoice going out without assembly. See owner-operator software.

Two to seven trucks

The first real dispatch problem: you cannot see every truck from where you stand, and you are now the bottleneck on every status question. The driver app and tracking links do the most work here.

Eight to twenty trucks

Dispatch becomes someone’s whole day and throughput starts to matter — loads per hour, not loads per day. Templates for recurring lanes and exception flags are what stop the board being read top to bottom.

Twenty and up

Multiple dispatchers, which means permissions and an audit trail of who changed what. Per-user pricing gets expensive at this point; Truxello stays per truck with unlimited office logins.

Comparing options? Best TMS software for carriers and small fleets and what 18 systems cost.

Every feature, priced per truck

Comparable dispatch platforms start around $290/month. Truxello is one plan with every feature and unlimited dispatchers, priced per truck.

First truck
$29/mo
2 drivers included
Trucks 11+
$12/mo
per truck

A 10-truck fleet is $164/month. Month to month, cancel any time. Full pricing

Dispatch questions

How does AI rate confirmation parsing work?

Upload the broker’s rate confirmation PDF and Truxello reads the broker, stops, addresses, dates, rate, and commodity into a new load. You review it and dispatch, instead of retyping it.

Do my drivers need to pay for the app?

No. Truxello Driver is free on the App Store and Google Play. Drivers accept loads, update status, upload BOLs, message dispatch, and share GPS location from it.

Can brokers track my loads?

Yes. Share a live tracking link with the broker or shipper. They see load status, driver location, and the delivery timeline without logging in.

Does it handle multi-stop, team, and relay loads?

Yes. Loads can have multiple stops, team drivers, and relay legs, and can be rated flat, per loaded mile, per hundredweight, or per ton.

Is Truxello a dispatch service or dispatch software?

Software. We do not find or book freight for you, and we do not take a percentage of your gross. A dispatch service charges 5–10% of revenue to find loads and negotiate; Truxello is $29/month for the first truck and removes the typing, tracking, and paperwork around loads you book yourself. Plenty of carriers use both.

Will the AI get my rate confirmations wrong?

Sometimes, which is why the workflow is review-then-dispatch rather than straight automation. Clean PDFs from large brokers come back near-perfect; a photographed fax at an angle will need your eyes, and a page with two loads on it definitely will. Upload your worst rate con during the trial rather than a tidy one — that is the honest test.

Does Truxello replace my ELD?

No, and it is not an ELD. The ELD mandate covers Hours of Service, which is a federal record kept in your ELD provider’s system. Connect Samsara, Motive, or Geotab and the HOS clocks, diagnostics, and DVIRs appear next to the loads they belong to. Access is read-only in both directions.

What happens if a driver has no signal?

Drivers mark stops and upload photos from the app, and navigation hands off to Google Maps, Waze, Trucker Path, CoPilot, or Sygic. Positions resume reporting once the truck is back in coverage — a dead zone delays the update rather than losing the load.

How many dispatchers can use it?

As many as you want. Pricing is per truck, not per seat, so adding a dispatcher, a bookkeeper, or a safety person costs nothing. That is the main difference from per-user systems like AscendTMS and Tailwind, where each login is billable.

Can I import loads from a load board?

Yes. Search Truckstop from inside Truxello, compare rates, and import a load with one click. No second tab and no retyping the load you just found.

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