Dr Dispatch has been selling since 1994, runs on your own server if you want it to, and reviewers consistently call it easy to train staff on. It also prices per user and sells by quote. Truxello prices per truck with unlimited office users: $29 a month for one truck, $164 for ten, every feature included, published on the page.
14-day trial of every feature · No credit card · Cancel any time
Dr Dispatch is a genuinely well-liked product. It covers order entry, billing, CRM, driver management, IFTA and a carrier lane tool, it serves carriers, brokers and dual-authority companies on one license, and reviewers praise how little training a new order-entry hire needs. The reasons carriers shop around are mostly structural:
No sales call needed to see it: loads, dispatch, the driver app, invoicing, settlements, IFTA and reports, in one 26-minute walkthrough.
This is the clearest difference between the two, so here it is in numbers. Dr Dispatch bills by seat, so the bill tracks your office headcount. Truxello bills by truck, so the bill tracks your fleet and the office is free.
| Your setup | Truxello | Dr Dispatch at $50/user | Dr Dispatch at $100/user |
|---|---|---|---|
| 1 truck, 1 person | $29/mo | $50/mo | $100/mo |
| 5 trucks, 2 office users | $89/mo | $100/mo | $200/mo |
| 10 trucks, 3 office users | $164/mo | $150/mo | $300/mo |
| 10 trucks, 6 office users | $164/mo | $300/mo | $600/mo |
| 25 trucks, 8 office users | $344/mo | $400/mo | $800/mo |
| Adding one more dispatcher | $0 | +$50/mo | +$100/mo |
Dr Dispatch publishes no full list. The $100/user/month figure is from drdispatch.com’s broker page and the $50/user/month entry point is Software Advice’s recorded starting price, both read October 2026; Dr Dispatch states additional users are discounted, so your quote may land below the straight multiples above. Treat these columns as arithmetic to take into the demo, not as a Dr Dispatch quote. Truxello is $29 for the first truck, $15 for each truck from 2 to 10, and $12 after 10, with unlimited office users and every feature included. If anything here is out of date, email support@truxello.com and we’ll correct it.
| Feature | Truxello | Dr Dispatch |
|---|---|---|
| Pricing model | Per truck, published; unlimited office users | Per user/seat, by quote; added users discounted |
| Deployment | Cloud only, any browser | Self-host on your own server, or their cloud via browser or desktop icon |
| AI rate con parsing | Upload the PDF and the load fills itself | Not offered; order entry is manual |
| Driver mobile app | Free iOS & Android app on every plan, English & Spanish | No first-party driver app; live driver tracking via integrations |
| Live GPS map & ETAs | Yes, per-stop ETAs plus shareable broker tracking links | Tracking through Descartes MacroPoint and similar integrations |
| Load board | Truckstop search built in | Carrier lane filtering and search tool |
| Brokerage / dual authority | No, carrier only | Yes — carrier, broker, 3PL and dual authority, copy loads between sides on one license |
| Accounting | Two-way QuickBooks Online sync | Billing built in; integrations to major vendors |
| Driver settlements | Company drivers, owner-operators, tractor owners, dispatchers, office staff | Driver management and settlements |
| IFTA | From route miles and fuel card gallons, included | Yes, included |
| Fuel card import | EFS, WEX, Comdata | Fuel management; check current card support |
| Free trial | 14 days, no card, self-serve | Trial available via the vendor; demo-led |
| Track record | Newer; too few reviews to rate | Founded 1994; 4.3/5 on 4 Capterra reviews, 4.4/5 on 11 G2 reviews |
We’d rather you pick the right tool than switch and regret it. Dr Dispatch is likely the better fit if:
Dr Dispatch prices per user and publishes no full list. Its broker page advertises from $100 per user per month with no contracts, Software Advice records an entry point of $50 per user per month, and Dr Dispatch says additional users are discounted, so the real number comes from your quote. Truxello prices per truck with unlimited office users: $29 a month for the first truck, $15 for each truck from 2 to 10, and $12 after 10, so 10 trucks is $164 a month no matter how many people log in. The rule of thumb: per-seat pricing favours a tiny office with many trucks, and per-truck pricing favours a real back office. Get the seat count and the added-seat discount in writing before comparing.
Dr Dispatch has no first-party driver app that we can find published; driver-facing tracking comes through integrations such as Descartes MacroPoint, and the product's heritage is a desktop office system. Truxello ships a free driver app for iOS and Android on every plan, in English and Spanish, with navigation, status updates, BOL and receipt capture, and background GPS that feeds the live map and per-stop ETAs for brokers. If your drivers are already on a third-party tracking app you are happy with, that gap may not matter. If you want signed BOLs off the driver's phone into the invoice packet, it does.
No. Truxello is cloud-only, and if on-premise hosting is a firm requirement then Dr Dispatch is the better answer and you should stop here. Dr Dispatch lets you self-host on your own equipment or use their hosted cloud via a browser or desktop icon, which some carriers prefer for data privacy and control. The trade is that self-hosting makes you responsible for the server, patching, backups and restores, and reviewers who ran into outages felt them hardest when one person owned that infrastructure. With Truxello there is nothing to maintain and it works from a phone browser in the yard.
No, and this is the clearest case for staying with Dr Dispatch. They support carrier, broker, 3PL and dual-authority operations, and let you copy loads between the carrier and broker sides for the price of one company, which is exactly the workflow a dual-authority shop wants. Truxello is built only for asset-based carriers. We do handle loads you hand to a sub-carrier with its own MC or DOT number, and those are free, but that is not a brokerage module and we do not pretend it is.
Longevity is real and we cannot match 30 years. What is worth noting is that the public review base is thin on both sides: Dr Dispatch shows 4.3/5 from 4 Capterra reviews and 4.4/5 from 11 on G2, so there is not a deep body of published evidence to lean on either way. That makes the trial the honest tiebreaker. Take 14 days of the full product with no card and no sales call, run your own freight through it, and compare it against what Dr Dispatch quotes you. If it does not hold up, you have lost nothing but an afternoon.